TARDINESS

IF YOU THINK YOU'RE GOING TO BE LATE, PLEASE CALL. IF THE SCHEDULE ALLOWS, YOUR APPOINTMENT TIME WILL BE SHORTENED AND SERVICE ALTERED TO FIT REMAINING TIME. IF YOU ARE MORE THAN TEN MINUTES LATE, YOU WILL BE ASKED TO RESCHEUDLE YOUR APPOINTMENT. 

NO CALL NO SHOW

WHILE UNDERSTANDING EVERYONE EXPERIENCES UNFORESEEABLE EVENTS, IT IS REQUESTED TO CANCEL YOUR APPOINTMENT AT LEAST 12 HOURS IN ADVANCE. TO PREVENT ABUSE OF NO CALLS NO SHOWS, REPEAT OFFENDERS WILL BE CHARGED 50% OF THE SERVICE.

THREE MONTH PLUS

MORE HAIR = MORE TIME.

ESPECIALLY IF THERES A BIG TRANSFORMATION.IF YOU EVEN THINK YOU MAY NEED THE TIME, PLEASE SELECT THE THREE MONTH PLUS SERVICE. FAILURE TO DO SO MAY RESULT IN NEEDING TO RESCHEDULE.

SATISFACTION

IF FOR SOME REASON YOU ARE UNHAPPY WITH THE SERVICE RECEIVED  PLEASE CONTACT EMILY WITHIN SEVEN DAYS SO WE CAN WORK TOGETHER TO GET YOU WHERE YOU WANT TO BE.